Will the colour run if I wash my yarn?

Our colourways are created using colour-stay acid dye. You should expect a very small amount of colour to run during the first wash. After the first wash no colour should run as long as the washing instructions on our labels are followed. We wash the yarn thoroughly to ensure the dye is removed from the yarn before shipping it to you. That being said, our darker colourways may bleed/transfer some colour when handled. To ensure your other items aren’t damaged, wash the yarn by hand in room temperature or cold water separate from other items for the first wash.

I received my yarn but the colour isn’t true to the listing.

We cannot guarantee an exact match to the listing as each computer has slightly different colouring. We do our best to edit the photos to correctly represent the colour of the yarn.